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Communication Policy
OUR COMMITMENT
As our community continues to grow we aim to offer the best experience, whether on or off the court. The purpose of such a policy is to facilitate superior communication, paving the way for happier clients and better business values
What can you expect
EMAIL
Email will be used for the following: Invoices | Competitions | Tournaments | Newsletters | Events, workshops, team trips
Communication involving children will be directed through their parents (with the exception of reports which will be handed to your child directly)
SMS
SMS messages will be short and about Evolve matters
SMS will be used for the following: Term Re-enrolment | Wet weather | Upcoming holiday camps | Holiday camp termly program promo | Overdue invoices after 2 emailed invoices
SMS may be used for communication purposes between private coach & players/parents
SOCIAL MEDIA WEBSITES
We treat all social media postings, blogs, status updates and tweets as public ‘comment’
Postings (written, photos or videos) will be family-friendly and feature positive club news and events
No personal information about our community will be disclosed
No statements will be made that are misleading, false or likely to injure a person’s reputation
No statements will be made that might bring Evolve or our partners into disrepute.
Abusive, discriminatory, intimidating or offensive statements will not be tolerated. Offending posts will be removed and those responsible will be blocked from the site
WEBSITE
Our website will include current information such as programs, competitions, tournaments, social events, committees, policies, constitution, T&Cs
No offensive content or photos will be published
Remember, we want all players and parents to stay up to date so whilst you’re here sign up to our social media pages now
Collaroy Facebook Page